Upon arriving at the Club, all members must check in at the Front Desk at each visit using your Connect App or membership number.
Yes, we are asking all members to provide a photo that will be added to your membership account to help us protect you and your membership. You can simply come into the club and ask to have your picture taken at the front desk, or you can add the picture yourself on the member friendly Connect app.
A few details you should know.
– All members 14 years and older will need to have a photo on file. Members under the age of 14 are not required to have a photo on file.
– Members without a photo in Connect, will see that their barcode used for check-in at the club has been “greyed-out”.
There are 2 ways to add your photo.
– You can have your photo taken at the front desk and it will automatically be added to your membership profile. If you already have a photo on file and are unhappy with it, no problem, we can take a new photo and add it.
– You can now add your own photo from your phone. Your photo can only be uploaded one time and if you do not already have one on file, follow these simple steps below.
Step 1: Take a new photo or choose one from your photo library. We ask that no hats, masks, or sunglasses are worn in your photo.
Step 2: If taking a new photo, position your face in the circle.
Step 3: Confirm photo for upload.
Step 4: Select the upload button.
We value you as a member of our community. Please help us protect you and your membership. Thank you!
Yes! Your guests are always welcome at the Club, however each guest is limited to up to 2 visits per month regardless of which member they are a guest of.
If you are bringing a guest to the Club, please be sure to check in at the Front Desk, pay the prevailing Guest Fee or use your membership Guest Passes, if available, and have your guest complete the waiver in our Digital Guest Kiosk. It is also imperative that members understand that they are responsible for all conduct, actions, and behavior of their guests while on Bay Club property. Guests may utilize the facilities or play a sport only when accompanied by a member. The Club reserves the right to limit the number of guests a member may bring to the Club and to adjust guest fees at any time without prior written notice. Existing members are not permitted to use the Club as a guest while on a Leave of Absence or suspended status.
Active members will receive monthly or quarterly guest passes depending on membership tier, as follows:
– Club West Traditional Memberships and Club West Gold Shared Primary Members: 2 Guest Passes Monthly
– Executive Club, Campus, Single Site Members for Traditional Members and Shared Primary Members only: 2 Guest Passes Quarterly. Passes will be issued on the 1st of the month in February, May, August, and November.
Guest passes will be available in your Bay Club Connect account. Guests passes issued between January 1 through October 31 will expire on December 31. Passes issued between November 1 through December 31, will roll over into the following year and expire in December of the following year.
Although the Club is not responsible for lost or stolen items, should you accidentally leave your belongings at the Club, please inquire about them in person at the Front Desk. No lost and found can be verified over the phone.